Last updated: August 1, 2026
American Valet Parking Response (“AVPR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, or choose to receive communications from us.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, event or service details, locations, dates, passenger or vehicle information, accessibility requests, and other information included in a quote or contact form.
We may also collect limited technical information when you use the website, such as your IP address, browser type, device information, referring page, pages viewed, cookies, and similar usage information.
How we use information
We may use information to:
- Respond to questions and quote requests.
- Plan, provide, and support valet, shuttle, parking-management, and related services.
- Send service-related confirmations, updates, and follow-up communications you request.
- Send promotional email or text messages only when you provide the applicable consent.
- Operate, secure, analyze, and improve our website and services.
- Comply with legal obligations and protect our rights, customers, personnel, and operations.
Email and text-message communications
When you separately choose to receive promotional communications, AVPR may send recurring automated promotional emails and text messages about services, availability, and offers. You may receive up to four promotional messages per month. Message and data rates may apply. Consent is not a condition of purchase.
For text-message help, reply HELP. To stop promotional text messages, reply STOP. You may unsubscribe from promotional emails using the unsubscribe link in the message. Transactional or service-related communications may still be sent when needed to respond to your request or provide a requested service.
Additional program information is available in our Messaging Terms & Conditions.
Mobile information and consent data
We do not sell, rent, or share mobile telephone numbers, text-messaging opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide mobile information to service providers that process communications solely on our behalf, subject to appropriate confidentiality and use restrictions. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction, provided that text-messaging opt-in data and consent are not transferred for another party’s independent marketing use.
Service providers and disclosures
We may use vendors that help operate our website, forms, customer communications, analytics, hosting, security, and service delivery. These providers may access information only as reasonably necessary to perform services for AVPR. We may also disclose information when required by law or when reasonably necessary to prevent fraud, address security concerns, or protect legal rights.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, understand website activity, measure performance, and improve visitor experience. Browser settings may allow you to limit or block cookies, although some website features may not function as intended.
Data retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including responding to requests, providing services, maintaining business and consent records, resolving disputes, meeting legal obligations, and enforcing agreements. Retention periods vary based on the type of information and our operational or legal needs.
Your choices
You may ask to review, correct, or delete certain personal information, subject to applicable law and legitimate retention requirements. You may also withdraw promotional consent at any time using the opt-out methods described above.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when the current version became effective. Material changes will be posted on this page.
Contact us
Questions or privacy requests may be directed to American Valet Parking Response at alex@americanvaletparkingresponse.com or 951-224-5965.