Valet Services
In business for over two decades, American Valet Parking Response is a leader in the valet parking industry. Our service philosophy prioritizes the guest; their safety, their leisure, their sense of security. Our tried and tested recruiting and training program ensures our attendants are of the highest caliber with sterling driving records.
Valet services set the tone for your business. At hotels, they add a sense of luxury and instantaneous hospitality, as guests are reassured that their needs and wants alike will be covered. At hospitals, valet services are imperative for those with mobility difficulties and allow patients to focus on health and recovery over parking spots and meters.
The obstacles of self-parking are removed and substituted with a professional, friendly atmosphere. Hospitality replaces hassle as guests are greeted, their vehicle safely secured, and they are sent in the right direction with a smile.
Valet services bring convenience, class, and accessibility to your front doors.
Why bring in valet services?
For your guest:
- Creates a welcoming first impression with a friendly face and an open door.
- It removes navigating parking garages, long walks to the venue in bad weather, stress over parking time restrictions and towing.
- Allows guests to skip parking logistics and get right to business: to go straight to their doctor’s appointment, destress at the hotel bar, or set up for a conference presentation.
- Brings accessibility to the forefront, as valet parking is even closer than handicap spots, and valet attendants can assist guests with exiting the car, mobility aids, heavy suitcases, and more.
For your business or Private Events:
American Valet Parking Response has:
- Over 20 years of domain expertise
- Adaptive staffing model
- Innovative valet parking technology
- Valued industry partnerships
- These advantages enable us to provide parking management and valet services that actually reduce operating expenses.
Our valets carry the title of “hospitality professionals.”
Their job doesn’t start and stop at parking
vehicles — they are trained to assist with
all aspects of hospitality and guest service.
How can valet services save money?
- Redirects traffic flows and reallocates lots, making more efficient use of your site’s overall parking capacity.
- Prevents congestion and enables on-time arrivals, leading to less missed appointments and faster turnaround.
- Higher customer satisfaction ratings, which help ensure repeat customers and bring in new clientele via referrals.
- An Adaptive Staffing model with flex teams of on-call parking attendants to ensure full coverage at peak hours and no overstaffing at lulls.
- New categories of data for decision-making. Automated parking software with GPS verified time clocks provides real-time program activity and productivity reports.
What makes American Valet Parking Response a top-tier valet service?
- Quality Control: We ensure all valet parking attendants are thoroughly vetted and have excellent driving records.
- Comprehensive Training: Our attendants undergo a robust training program, including classroom sessions, practical instruction, and field training.
- Ongoing Quality Assurance: We don’t just stop at hiring. Our team undergoes quarterly evaluations and continuous skill development to maintain high service standards.
- Spot Checks and Secret Shoppers: We use random spot checks and third-party secret shoppers for unbiased assessments of our service quality.
- Industry Recognition: We’re accredited by the National Parking Association and actively contribute to setting industry training standards as a member of the Education Committee.
- Top-Rated Insurance: Our commitment to excellence is reflected in our ‘A’ rated A.M. Best class IX insurance, a recognition for businesses with impeccable track records.
Why Choose Us for Your Valet Needs?
- Experienced Staff: Our team is not just skilled but experienced in managing the unique demands of both business events and private gatherings. We understand that each event has its own set of requirements and we are equipped to handle them all with the utmost professionalism.
- Unmatched Care and Attention: Whether it’s a corporate function or a private celebration, we treat every vehicle with the highest standards of care and attention. Your guests’ vehicles are in safe hands with us.
- Superior Quality Service: We pride ourselves on offering superior quality service that goes beyond just parking cars. Our focus is on providing an efficient, courteous experience that contributes positively to the overall success of your event.
- Reliability You Can Trust: With a proven track record of success, we have become a trusted name in valet services across Southern California. Our clients know that they can rely on us for seamless service, every time.
Your Event Deserves the Best
No matter the size or scale of your event, American Valet Parking Response is here to ensure that your parking needs are handled flawlessly. Choose us for a hassle-free, professional valet experience that adds a touch of elegance and convenience to your event.